RETRUN POLICY

If your product is unused, you can return it within 14 days after receiving your purchase. We currently don’t provide free returns. 

 

​Personalized collar/leash you can not return.  

 

If you change your mind and decide to return the product, send the package to our address:

 

Natali Peer

Pot k ribniku 16

3252 Rogatec

Slovenia

 
Shipping costs are non-refundable.

 

REFUNDS (if applicable) 

Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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​EXCHANGES

While we don't offer direct exchanges, you can return any new (just a improper collar not) , unused item for a refund and place an order for the new item that you would like instead.